Account & Data Deletion

Maestro is operated by Afransi Technologies. This page explains how to request deletion of your Maestro account and the data associated with it.

How to request account deletion

Maestro does not yet offer in-app account deletion, so requests are handled by email:

From the email address associated with your Maestro account, email support@afransi.ng.
Use the subject line “Account deletion request”.
Include the account email address you want deleted (so we can locate the account).
We may take reasonable steps to verify that you own the account before acting on the request.
We will delete your account and its associated data within 30 days and confirm by email.

There is no charge to request deletion.

What data is deleted

When your account is deleted, we permanently remove:

Your account details — name, email address, and hashed password.
Your brand workspaces and their settings (brand voice, colors, industry, target audience).
Content you created — post drafts and captions, and images you uploaded (removed from storage).
Client details you entered for approvals (client names and email addresses) and the related approval, change-request, and feedback records.
AI brand-voice scores and feedback generated for your content.

What data may be kept, and for how long

Server logs — technical metadata only (e.g. request times, IP address, response status; never passwords, tokens, or post content). Retained for about 14 days as part of normal log rotation, then automatically deleted.
Backups — residual copies in encrypted backups are purged on our backup cycle, within 30 days of deletion.
Records we are legally required to keep — for example to meet legal, tax, or fraud-prevention obligations — may be retained for the period required by applicable law, then deleted.

We do not sell your personal data, and deleted content is not used to train third-party AI models.

Questions

Email support@afransi.ng, or write to Afransi Technologies, 21 Admiralty Wy, Lekki Phase 1, Lagos 106104, Lagos, Nigeria.